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How fast will my order be delivered to the store?
The delivery time of your order depends on your location and the selected courier service. You will see an estimated delivery time during the checkout process.
Can I change the shipping address of my order?
Once the purchase is confirmed and payment is made, it is not possible to change the shipping address. We recommend carefully reviewing the address before making the payment.
What is the shipping cost?
The shipping cost depends on the total amount of products and the shipping location. The exact shipping cost will be calculated before payment is made, once you enter the shipping address.
How do I redeem a discount coupon?
Discount coupons can be redeemed during the checkout process. Enter the coupon code in the designated field before making the payment to apply the discount.
My order is delayed. What should I do?
We recommend contacting our customer service department to get updated information about the status of your order and resolve any issues related to the delay.
How can I find out the shipping cost to my city or country?
The shipping cost will be calculated before payment is made. Once you enter the shipping address, you will be able to see the total cost, including shipping, before completing your purchase.
What are the available shipping options?
We offer fast and reliable shipping options both domestically and internationally. You can select the shipping option that best suits your needs during the checkout process.
What is the return policy?
We value customer satisfaction. If you are not satisfied with your purchase for any reason, we accept returns within a 30-day period. Please refer to our return policy for more details and ensure that you meet the requirements.
What are the available payment options?
We accept a variety of secure payment methods, including major credit/debit cards and online payment services. You can select your preferred option during the checkout process.
Do you offer sizes for everyone?
Yes, we take pride in offering a wide range of sizes that fit various body shapes and types. Our mission is to provide inclusive options and garments that fit comfortably for everyone.
How can I contact customer service?
We are here to assist you. You can contact our customer service via email, phone, or through the contact form on our website. We are available to answer your questions and provide you with the best possible assistance.